Effective January 2003, we will be placing all of our articles on our web site in Adobe Acrobat format (.pdf).  Also check out our Newsletters, too.

You can get a free copy of Adobe Acrobat Reader by clicking on the icon below.  

Creating Personal Responsibility

• Who's Working in Your Organization?™

• Making a Customer Connection™

• A New Approach to Strategic Planning

• Are You Being Served?

• Seven Steps to Creating a High-Performance Culture

• The Dynamics of High Performing Organizations (This article is currently in revision and will be updated in the near future.)

• The Importance of Culture to Organizational Success

• The Importance of Trust to Organizational Success

Case Studies 

• Yeah, Yeah.....But What About the Bottom Line?

• A Real Commitment to Authentic Improvement

• From Awful to Awesome

• Oklahoma Hospital Transforms Its Culture

• Today's Managers, Tomorrow's Leaders

Click here to read summaries of the book Accountability by Rob Lebow and Randy Spitzer  - Written by one of the Authors, Randy Spitzer

Information From The Inner Balance Learning Institute ^TM

• Chasing the Butterflies - An exercise on Many Things

• Mole and the Council - An exercise on Expectations

• Raccoon and Beaver - Being versus Doing: a Traditional Cherokee Story

• The Cherokee Way - Contains the Rule of Acceptance and the Rule of Opposites

The Story of the Cherokee Talking Stick - A way to speak truthful about what needs to be said, and to give and receive feedback in a respectful way.

Read about the Sacred Code of Ethics from the teachings of the Sacred Tree - lessons from the Medicine Wheel.

Other Articles by or contributed to by Gary Lear, President & CEO of RDS

• Celebrate Life - a look at dealing with 9/11/2001

• Values and Divisiveness - a conversation about diversity issues with Gregorio Billikopf Encina, professor of Agricultural Labor Management at the University of California, Berkeley.

• Turn Team Conflict into Team Harmony - Gary views on the importance of Trust to establishing effective teams as he talked with Dave Zielinski for an article in Toastmaster's International

• Gary talks about certification programs for employees with Roberta Hill.

• An HR Story - a farcical look at how some organizations approach managing others and the dynamics of e-mail discussion lists.

Copyright Resource Development Systems, LLC 1997-2007. All Rights Reserved.

Managing the Human Side of Business ^sm is the property of Resource Development Systems, LLC. 
For comments on this web site or for information about 

Resource Development Systems, LLC 

and its programs, please use our Contact Us Page or give us a call at:

Phone  386-754-0920                       Toll Free in the USA 888-909-6194 

Last Modified:  25 February 2008