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Sales Skills,Consulting Skills,Customer Service Skills,Leadership Skills,Management Skills,Communication Skills,Team Building Skills,Workforce Optimization,Personal Relationship Skills

We use these online courses from CRKI to help provide sales staff with the needed skills in how to interact with their customers to increase relationships and commitment and close sales.  They can be used as a complete stand-alone training program, or as a supplement to any of our classroom training programs to reinforce knowledge and remind employees about how to use the skills they learned in their training.  Whether used as pre- or post-training work, these courses are a great addition to classroom training.  

 

 

 

Contact Resource Development Systems, LLC to learn more about how you can utilize these programs in your organization.

COURSES (click on the title to open a PDF flyer in a new window with more information about that course)

Sales Training and Development Subscription - The Sales Training and Development Subscription gives every salesperson the potential to leap to higher sales plateaus. How? By learning a comprehensive set of basic skills and knowledge - the grounding they need to sell successfully, consistently.

 

Understanding Behavioral Styles for Sales - Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.

 

Reinforcing Your Understanding Of Behavioral Styles for Sales - In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.

 

Prospecting to Create Interest - In this course, you will learn how to leverage your past success and use a system to identify, classify, and approach high level people and new opportunities.

 

Establishing Credibility and Trust For Sales - Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. Establishing positive credibility and trust allows sales people a better opportunity to create longer ter

 

Overcoming All Objections - This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.

 

Questions Are The Answer For Sales - This course will provide you with examples of good questions that you can use immediately to get the information you need. We'll discuss seven different types of questions and how you can use each one.

 

Customer Focused Sales Interviews - In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win.

 

Gaining Commitments to Action/Closing - In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale.

 

Win-Win Negotiations - In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win/win.

 

Territory and Account Management - In this course you will learn the skills to: define your territory, understand your customer base, prioritize your clients and prospects. You will learn four-step method for managing your territory. You will also learn how to protect that territory.

 

DiSCŪ Sales Action Planner - Quickly identify prospect's 'comfort zone' in the sales process and determine the best ways to open the call, make the presentation, negotiate, close the sale and maintain positive client relationships.

 

DiSCŪ Classic Profile - Online - One of today's most powerful personal growth tools. Helps you understand yourself and your impact on others Helps reduce conflict and improve relationships. Experienced by over 40 Million people worldwide.

 

Discovering Diversity Profile - Online - Designed to help individuals look honestly at themselves and identify attitudes and behaviors that stand in the way of teamwork, the Discovering Diversity Profile provides a safe way to explore the complex, powerful issues surrounding diversity.

 

Time Mastery Profile - Online - The Time Mastery Profile provides a complete, self-directed assessment of current time management behaviors and effectiveness. Become more aware of what your time management behaviors are and whether they help or hinder you.

 

Personal Listening Profile - Online - The Personal Listening Profile report is designed to help users avoid the frustration, resentment, and general misunderstanding that too frequently build when different listening styles clash. Further, it highlights strengths and growth areas for each com

 

 

                                                                 

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Managing the Human Side of Business sm is the property of Resource Development Systems, LLC. 
For comments on this web site or for information about 

Resource Development Systems, LLC 

and its programs, please use our Contact Us Page or give us a call at:

Phone  386-754-0920                       Toll Free in the USA 888-909-6194 

Last Modified:  25 February 2008