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 Millions of dollars are spent on leadership training every
year... to no avail. We still have a significant lack of leadership in
all areas of society, and at all levels of business and government.
The missing ingredient is trust...
leaders are failing to build trust
with those who need their direction and guidance, and as a result, they don't
follow. A high level of trust
is critical to leadership success, and yet so many leaders fail to build trust,
despite all the training they have been given.
The missing piece in the leadership education
puzzle, is the understanding that being trustworthy
does not mean that you will be successful in building
trust. Most leaders are trustworthy,
in an honest, ethical, moral sense... and yet they continue to diminish
the trust that their employees and customers have for them
and the company.
Leaders need to know how to
build trust... the specific behaviors that build trust, because intentions do
not build trust!
Building
Trust
The Four Principles
& Eight Values
1.
Straightforwardness
–
expectations
are clear, disagreements are discussed and resolved, individual performance is
discussed and agreed upon, and credit is given where credit is due.
Directness
We
are clear about what we mean
Honesty
We
are always truthful and honest
2.
Openness
–
employees
exchange information, discuss feelings and opinions and do not keep secrets
Responsiveness
We
are open to feedback and new ideas
Disclosure
We
share our own ideas and opinions
3.
Acceptance
–
employees
are respected for their contribution, differences are valued and leadership is
shared
Respect
We
value others for who they are
Receptiveness
We
value the differences in others
4.
Reliability
–
employees
can count on each other for support, keep their commitments and strive for
excellence in what they do
Seeks Excellence
We
do our best in everything we do
Keeps Commitments
We
do what we say
Resource Development Systems, LLC is in the business of helping
organizations to build trust. For more information about creating a new culture that is
founded on Trust and Personal
Responsibility, contact us or continue to browse through our web site.
Dowload
our Building Trust Model™ (Adobe Acrobat Reader
Required)
Contact us for more information or
continue browsing through our web site to learn more.
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